Why is 24/7 "Human" support becoming so rare in online gaming?

[GeorgeWilson]

It’s 2026, and yet I still find myself arguing with basic chatbots on some of the biggest gaming sites. There is nothing more frustrating than having a technical glitch during a session and being stuck in a loop with an AI that doesn't understand the problem. For me, a site’s quality is defined by its support team—if I can’t get a real person on Live Chat within 2 minutes, I’m moving my funds elsewhere. What’s your experience been lately? Are there specific brands that still prioritize real human interaction, or should we just get used to the "bot-first" approach?

[AleksShamles]

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