How to Xfinity Prepaid Internet Installation?

  • You'll have to install Xfinity Prepaid Internet yourself, but if you've ever set up a desktop computer or television, it shouldn't be too difficult.
  • Remove your starter kit's Xfinity wireless gateway/modem.
  • Using the coaxial cable included in the kit, connect your wireless gateway to a coaxial wall connector. A round plug with a small wire in the center is found on the coaxial cable. To help maintain a steady wireless connection, choose a wall jack in the central place of your home.
  • Using the power adapter, connect your combined router/modem to a power outlet. The power jack for the gateway will be on the backside of the device.
  • Join the gateway's wireless network using your device. The password and name of your network will be printed on a sticker on the back of the gateway.
  • On your device, open a web browser. Call us at Xfinity Prepaid Internet’s helpline number +1-800-203-3550 if your browser does not automatically redirect to Xfinity's website. Click here if your browser does not take you there automatically.
  • To complete the installation, follow the set-up-up-wizard's instructions.

If you need more assistance getting your internet to operate, see our complete Xfinity installation instructions.

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