document that governs use of the title Medicare Home Health Care Agency Administrative Policies and Procedures Manual in downloadable format ("Electronic Publication"). By downloading and purchasing a license to the Electronic Publication, you (the "Authorized Purchaser") accept and agree to comply and be ¦ Disclaimer: Policies and procedures designated with a ¦ are pending approval by the Department of Human Services (DHS) and are not currently approved for use for the Medical Assistance product. Please refer to the UPMC Health Plan website frequently for updates on approval. Home Health Services must be provided by a licensed and certified Home Health Agency. For Home Health Providers. The Medicaid Provider Service Center will be happy to answer any questions you may have on Home Health program policies and claims resolution. You may reach the Medicaid Provider Service Center during normal business hours, 8:30 a.m Kenyon HomeCare Consulting has a variety of comprehensive, easily customized manuals available in our Marketplace. Get more information on the right type of home care manual for your agency by clicking one of the links below: Home Care Policy and Procedure Manual: Non-Skilled Home Care; Licensed Home Health Policy and Procedure Manual Health Homes Provider Manual. Billing Policy and Guidance. State of New York . Department of Health . The purpose of this Manual is to provide Medicaid policy and billing guidance to providers participating in the New York State Medicaid Health Home Program. Since each Home Health Agency is unique, it is essential that the content of this manual be customized to your agency's needs and state requirements. To easily remove, update, or add to the policies and procedures to make this manual uniquely yours, the contents of this manual are provided on diskette in Microsoft Word. For the home health care, industry, a policy manual should reduce misunderstanding and conflicts. A standard policies and procedures manu