How to Fix E-file Reject R0000-500-01?

[Florida California USA]

If you get an e-file rejection code R0000-500-01, it's usually because the first person's name or Social Security number is inaccurate or doesn't match what the IRS has in their database. 

Intuit TurbotaxIs an Online Tax Preparation Service

• Select Fix my return after logging into TurboTax Online.
• Select Fix It Now or Revisit on the Let's fix your return and re-file screen.
• Compare the data on the Fix name/Social Security mismatch page to the information on your Social Security card.
• Select No if there is a discrepancy anywhere. Continue to the following screen, where you must enter your Social Security number and last name exactly as they appear on your Social Security card.
• Select Yes if the information is correct. Because you won't be able to e-file, we'll assist you in printing and mailing your return.
• When you're finished, select Continue, and then Continue to re-file.